1. Introduction

The Handy Imp (“Company”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our handyman and repair services. By using our Services, you consent to the collection and use of your information in accordance with this Policy.

2. Information We Collect

We collect information in the following ways:

A. Information you provide directly

Name, phone number, email address, and property address when requesting a quote or booking a service.

Payment details when processing a transaction (handled securely via third-party processors).

Any additional details you share in communications or forms.

B. Information collected automatically

Device type, browser, IP address, and basic analytics data when you visit our website.

Cookies or similar technologies may be used to track website performance and improve user experience.

3. How We Use Your Information

We use your information to:

Provide and manage handyman, maintenance, and repair services.

Communicate regarding appointments, estimates, and follow-ups.

Process payments and send invoices or receipts.

Improve our services, website, and customer experience.

Comply with legal or safety obligations.

We do not sell or rent your personal information to any third parties.

4. Sharing of Information

We may share your information only in the following limited situations:

With trusted service providers (e.g., payment processors, scheduling systems, or CRM platforms like VineHub) who help us operate our business.

When required by law, subpoena, or government request.

To protect our rights, property, or the safety of clients and employees.

All partners and vendors are required to handle your information securely and only for the purpose of providing their service to us.

5. Data Storage & Security

We store your data using secure systems and encryption where appropriate.
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purpose for which it was collected,

Comply with legal and accounting requirements, and

Maintain service records for warranty or customer support.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you,

Request corrections or deletion,

Withdraw consent to certain uses, or

Request a copy of your data.

To exercise these rights, contact us at:
📧 2 Williamsburg Ct., Savannah GA 31419
📞 (912) 398-0007

We will respond to verified requests within a reasonable time frame.

8. Cookies & Tracking

Our website may use cookies or analytics tools (like Google Analytics) to measure traffic and improve performance.
You can adjust your browser settings to disable cookies, but some features of the site may not function properly without them.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors. If we learn that we have unintentionally collected such data, we will delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at [your website URL]/privacy-policy with the updated effective date displayed at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

The Handy Imp
📍 2 Williamsburg Ct., Savannah GA 31419
📧 [email protected]
📞 (912) 398-0007